Privacy Policy

Last updated: April 12, 2026 · GDPR · CCPA · DPDPA Compliant

This Privacy Policy explains how ViralGuideAI ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website at viralguideai.com. We are committed to protecting your privacy and complying with applicable data protection laws worldwide including GDPR (EU), CCPA/CPRA (California), DPDPA (India), and other regional frameworks.

1. Information We Collect

2. How We Use Your Information

We do not sell your personal data. We do not use your data for advertising.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases:

4. AI Content & Data Processing

Your content inputs (topics, niches, audience descriptions) are processed by Anthropic's Claude API to generate strategies. Anthropic may process and retain prompts in accordance with their API data usage policy. We do not use your input data or generated outputs to train our own AI models without your explicit consent.

Important: Do not include sensitive personal information (names, addresses, financial details) in your content generation inputs, as these are transmitted to third-party AI services.

5. Creator Collaboration Directory and Trend Alert Service

Profiles submitted to the Directory are publicly visible to all visitors. You should not include sensitive personal information in your profile. You may request removal of your profile at any time by emailing [email protected] and we will remove it within 5 business days.

7. Third-Party Service Providers

We select providers who maintain appropriate data protection standards and enter into data processing agreements where required by law.

8. Data Storage and Security

Your data is stored securely using Supabase on Amazon Web Services infrastructure. We implement appropriate technical and organisational security measures including encryption in transit (TLS/HTTPS), access controls, and regular security reviews. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States, where our cloud providers operate. Where such transfers occur, we ensure appropriate safeguards are in place — including standard contractual clauses approved by relevant data protection authorities — to protect your personal data in compliance with GDPR and other applicable laws.

10. Cookies

We use essential cookies required for authentication sessions managed by Supabase. We do not use advertising, tracking, or third-party marketing cookies. You may disable cookies in your browser, but this will prevent account login and use of the Service.

11. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may delete your account at any time from your profile page. Upon account deletion request, we delete your personal data within 30 days, except where retention is required for legal, accounting, or regulatory purposes. Collaboration Directory profiles are deleted upon request.

12. Your Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

13. Children's Privacy

The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it promptly.

14. Changes to This Policy

We may update this Privacy Policy at any time. We will notify you of material changes by posting a notice on the Service or by email. Continued use after changes constitutes acceptance of the updated Policy.

15. Contact & Data Protection Enquiries

For privacy-related questions, requests, or complaints, contact us at: [email protected]

If you are in the European Economic Area and believe we have not adequately addressed your privacy concern, you have the right to lodge a complaint with your loca